• Plan, direct and evaluate the bakery operations of the establishments engaged in retail sales • Manage staff, assign duties and train staff about retail bakery operations • Determine goods to be sold and implement price and credit policy changes if needed. • Source and negotiate with vendors when necessary to procure merchandise for resale • Develop and implement marketing strategies • Plan budgets, authorize expenditures, and monitor revenues • Evaluate and improve customer service and respond to customer requests and issues • Address staffing requirements, including the hiring, development and retention of staff • Operate machinery and provide support to retail bakers that include but not limited to, baking mixed doughs and batters, ensure quality of products meet established standards, prepare special orders. • All other relevant tasks Job and Skill Requirements: • Secondary school diploma is required. • 5 years of experience as a baker preferably in Balkan specialty foods, • 1 year experience as a Retail Bakery Manager. • Knowledge of Balkan baked goods and products is an asset.
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