We're glad to see you again!
Don't have an account? Sign Up! Login with your jobseeker account for apply this job.Forget Password!
Please enter your username or email address you signed up with originally. You will receive a link to create a new password via email.Let's create your account!
Register as jobseeker for apply this job.
Help Desk Technician
About the Employer
- Epic IT Security Ltd.
Edmonton-
Verified
Help Desk Technician
About the Employer
- Epic IT Security Ltd.
- Edmonton
-
Verified
Job Description
Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Provide customer service May perform a variety of office management and clerical duties May work in a team with shared supervisory responsibilities