Job Description

Company Profile: Craffles is a locally owned restaurant that blends delicious, high-quality food with great value in a warm, welcoming atmosphere. Open from morning to evening, Craffles has become a favorite destination for all-day brunch lovers who enjoy thoughtfully prepared dishes and relaxed dining. The Yaletown location is especially popular, set in a charming neighborhood and offering a full-service brunch experience all day. With classic and creative dishes that appeal to every taste, it’s a go-to destination for locals and visitors alike. Whether catching up with friends, spending time with loved ones, or enjoying a quiet moment, Craffles provides a perfect setting. At Craffles, dining is about more than food—it’s about community, connection, and feeling at home, one delicious dish at a time. Summary of the position Job Title: Restaurant Manager NOC Code: 60030 – Restaurant and Food Service Manager Location: 518 Davie St, Vancouver, BC V6B 1E6 Employment Type: Full-Time, Permanent Salary: $ 36.65 per hour Hours of Work: 30 hours per week Overtime and weekends may be required Job Description: We are seeking a dynamic and experienced Restaurant Manager to join our team at Craffles Yaletown. The successful candidate will oversee the daily operations of our restaurant, ensuring a smooth and efficient service that meets our quality standards. The Restaurant Manager will be responsible for managing staff, inventory, and customer service, while maintaining a positive work environment and achieving business goals. Main Duties: - Oversee the daily operations of the restaurant, ensuring efficient and high-quality service. - Manage, train, and schedule staff, fostering a team-oriented environment. - Handle customer inquiries, complaints, and feedback, ensuring exceptional service. - Ensure compliance with health and safety regulations, including food safety standards. - Manage inventory, order supplies, and control costs to maximize profitability. - Prepare and maintain financial and operational reports, including budgeting and forecasting. - Develop and implement strategies for improving customer satisfaction and operational efficiency. - Coordinate marketing and promotional activities to attract new customers. Skills and Qualifications: - Bachelor's degree is required. - At least two years of experience in management or a leadership role in the hospitality industry, or an equivalent combination of education and experience. - Strong leadership and interpersonal skills with the ability to manage a diverse team. - Proven ability to manage budgets, control costs, and improve profitability. - Knowledge of food safety and health regulations (Food Safe Level 2 certification required). - Excellent communication and problem-solving skills. - Ability to work under pressure in a fast-paced environment. Language Requirements: Proficiency in English is required. How to Apply: Craffles Yaletown encourages individuals from all backgrounds to apply. However, only candidates who meet the qualifications outlined in this posting will be contacted for an interview. Please send your resume and cover letter to yaletown@craffles.ca

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